Introduction
Welcome to Take This Forward (the "Service" or "App"), an application owned and operated by Idea Labz for Computer Systems & Communication Equipment Software Design (hereinafter referred to as "Idea Labz", "we", "us", or "our").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you join our pre-launch waitlist or use the Take This Forward Service during its pre-launch phase.
By accessing or using the Service or joining the waitlist, you signify your understanding of and agreement with the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service or provide us with any personal information.
This Privacy Policy should be read in conjunction with our Terms of Service.
Scope of This Policy
This Privacy Policy applies to all information collected through your interaction with the Take This Forward pre-launch waitlist, the pre-launch version of the Service, and any related communications.
As the Service is in a pre-launch (beta) phase, our data collection and processing practices may be different from those of a fully launched service and are subject to change.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Service includes:
Personal Information You Provide to Us
Waitlist Information: When you sign up for our waitlist, we collect your name, email address, and any other information you voluntarily provide, such as your intended use case for the Service.
Account Information : If you are granted early access, we may collect information needed to create and manage your account, such as username and password.
Feedback and Communications: When you provide feedback, report issues, or communicate with us, we collect the information you provide in those communications.
Information for Workflow Creation: If you use the Service to create workflows, we will collect the information you input, including details about contacts, apps, and instructions for AI agents. You are responsible for ensuring you have the necessary permissions for any data you provide or process through the Service.
Information Collected Automatically
Usage Data: We may automatically collect certain information when you access and use the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service. During the pre-launch phase, this data is crucial for us to understand service performance, identify bugs, and improve user experience.
Cookies and Similar Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. During the pre-launch phase, our use of cookies will primarily be for essential functions, analytics, and service improvement. You may be able to control the use of cookies at the browser level.
How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Manage your waitlist status and provide you with access to the pre-launch Service
- Create and manage your account
- Provide, operate, maintain, and improve the Service
- Respond to your comments, questions, and feedback, and provide customer support
- Send you technical notices, updates, security alerts, and support and administrative messages
- Monitor and analyze trends, usage, and activities in connection with our Service to understand how it is being used and to improve it
- Identify and troubleshoot bugs and errors in the Service
- Communicate with you about products, services, offers, promotions, rewards, and events offered by Idea Labz and others, and provide news and information we think will be of interest to you (you may opt-out of marketing communications)
- Comply with legal obligations
- For any other purpose with your consent
Given the pre-launch nature of the Service, your information, particularly feedback and usage data, is vital for us to develop and refine Take This Forward.
How We Share Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations:
With Your Consent
We may share your information with third parties when you have given us your express consent to do so.
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., data hosting, analytics, email delivery, customer support). We will ensure these service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Aggregated or De-identified Data
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes, including research and development or to improve the Service.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- For the duration of the pre-launch phase
- To provide the Service
- To resolve disputes
- To establish legal defenses
- To conduct audits
- To pursue legitimate business purposes
- To enforce our agreements
- To comply with applicable laws
Data related to the pre-launch phase, including feedback and usage patterns, may be retained for longer periods for research and development purposes.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information, especially during this pre-launch phase.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to or restrict our processing of your personal information
- Data portability
During the pre-launch phase, our ability to fulfill these requests may be limited but we are committed to respecting your rights. To make a request regarding your personal information, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
As Idea Labz is based in Dubai, United Arab Emirates, your information will be processed in the UAE and potentially in other locations where our service providers are located. By using the Service, you consent to the transfer of your information to these locations.
Children's Privacy
The Service is not directed to individuals under the age of 18 (or the relevant age of majority in their jurisdiction), and we do not knowingly collect personal information from children.
If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time at our sole discretion, especially as the Service evolves beyond the pre-launch phase.
We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact Idea Labz through our contact form available at /get-in-touch.